where a customer sets simultaneous time frames, for example a daily deposit limit and a weekly limit, the lowest limit should always apply.

facilities should be available on deposit pages/screens or via a link on these pages or screens.

financial limit facilities should be provided via a link on the homepage.

For example, where a limit has been set for a specific game a customer should not be misled into assuming that the limit automatically applies to other products. Where limits are also set across separate products it should be clear to customers using the facility that a limit will need to be set for each individuals product.

limits could also be implemented across all products or channels or for individual products or channels.

limits may be implemented per customer, per account, or other means.The period/duration of the limits on offer should include:.loss limits: where the amount lost (that is, winnings subtracted from the amount spent) is restricted (for instance when a customer makes a £10 bet and wins £8, the loss is £2).spend limits: where the amount a customer spends on gambling (or specific gambling products) is restricted for a given period – this type of limit may be appropriate where the customer does not hold a deposit account with the operator.deposit limits: where the amount a customer deposits into their account is limited over a particular duration.The ‘no limit’ option should not be the default option. For other access media (including internet, interactive TV and mobile), customers should be offered the opportunity to select a deposit/spend limit from a list which may contain a ‘no limit’ option or to enter a limit of their choice as part of the registration or first deposit process.The customer should be informed when the limit will come into force. The limit should be implemented as soon as practicable after the customer’s request. Customers should be able to request a limit at any point after registration. For telephone gambling (except lotteries), customers should be asked if they would like to set a deposit or spend limit when they register.Customers must be given the opportunity to set a limit as part of the registration process (or at the point at which the customer makes the first deposit or payment). The gambling system must provide easily accessible facilities that make it possible for customers to impose their own financial limits. Customers must be also be given the option to set financial limits at an account level. To provide customers with facilities that may assist them in sticking to their personal budgets for gambling with the operator. All gambling - except subscription lotteries RTS aim 12

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